Skip To Content

Participant Questions:
PHONE: (800) 225-8764
8:00 am to 6:00 pm Alaska Time
Monday – Friday
EMAIL:
MedicaidHelpOptumAK@Optum.com

Provider Questions:
PHONE: (800) 225-8764
FAX: (844) 881-0959
EMAIL: akmedicaid@optum.com

Optum Free Emotional Support Line:
(866) 342-6892

Optum Substance Use Treatment Helpline:
(855) 780-5955

National Suicide Prevention Hotline:
(800) 273-TALK (8255)

RESOURCES & TOOLS

We offer a wide range of useful, readable information to help you and your family live life to the fullest. We are here to help.

Searching for a mental health provider, recovery resources, and resiliency tools to live your best life?  Access the free resources below or you can also have help accessing a provider by calling our Participant Services Representatives at 1-800-255-8764.

Participant Handbook

We manage outpatient behavioral health services. That means if you have Medicaid, we can help you find a mental health or substance use provider.