Participant Questions:
PHONE: (800) 225-8764
8:00 am to 6:00 pm Alaska Time
Monday – Friday
EMAIL:
MedicaidHelpOptumAK@Optum.com
Provider Questions:
PHONE: (800) 225-8764
FAX: (844) 881-0959
EMAIL: akmedicaid@optum.com
Optum Case Management/Peer Support Referral
EMAIL: MedicaidHelpOptumAK@Optum.com
(Do not include PHI)
Optum Free Emotional Support Line:
(866) 342-6892
Optum Substance Use Treatment Helpline:
(855) 780-5955
National Suicide Prevention Hotline:
(800) 273-TALK (8255)
RESOURCES & TOOLS
We offer a wide range of useful, readable information to help you and your family live life to the fullest. We are here to help.
Searching for a mental health provider, recovery resources, and resiliency tools to live your best life? Access the free resources below or you can also have help accessing a provider by calling our Participant Services Representatives at 1-800-255-8764.
Participant Handbook
We manage outpatient behavioral health services. That means if you have Medicaid, we can help you find a mental health or substance use provider.