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Participant Questions:
PHONE: (800) 225-8764
8:00 am to 6:00 pm Alaska Time
Monday – Friday

Provider Questions:
PHONE: (800) 225-8764
FAX: (844) 881-0959

Optum Case Management/Peer Support Referral
(Do not include PHI)

Optum Free Emotional Support Line:
(866) 342-6892

Optum Substance Use Treatment Helpline:
(855) 780-5955

National Suicide Prevention Hotline:
(800) 273-TALK (8255)

Participant and Provider Complaint Form


Optum Alaska - Image of majestic mountains representing the great state of Alaska

Optum Alaska believes that every community deserves a system of care that supports well-being while enhancing the success of all stakeholders. Optum brings a structured approach to improving community care systems.

Optum Alaska has local and regional field staff throughout our Alaska communities to help ensure participants achieve success throughout their recovery journey. Our regional staff includes field care coordinators, provider quality specialists, provider relations managers, community program managers, and a participant outreach manager. 

Optum Alaska
911 W. 8th Avenue, STE 101
Anchorage, AK 99501

Optum Alaska Leadership Team