Participant Questions:
PHONE: (800) 225-8764
8:00 am to 6:00 pm Alaska Time
Monday – Friday
EMAIL:
MedicaidHelpOptumAK@Optum.com
Provider Questions:
PHONE: (800) 225-8764
FAX: (844) 881-0959
EMAIL: akmedicaid@optum.com
Optum Case Management/Peer Support Referral
EMAIL: MedicaidHelpOptumAK@Optum.com
(Do not include PHI)
Optum Free Emotional Support Line:
(866) 342-6892
Optum Substance Use Treatment Helpline:
(855) 780-5955
National Suicide Prevention Hotline:
(800) 273-TALK (8255)
OPTUM ALASKA-CONTACT US
Optum Alaska believes that every community deserves a system of care that supports well-being while enhancing the success of all stakeholders. Optum brings a structured approach to improving community care systems.
Optum Alaska has local and regional field staff throughout our Alaska communities to help ensure participants achieve success throughout their recovery journey. Our regional staff includes field care coordinators, provider quality specialists, provider relations managers, community program managers, and a participant outreach manager.