Participant Questions:
PHONE: (800) 225-8764
8:00 am to 6:00 pm Alaska Time
Monday – Friday
EMAIL:
MedicaidHelpOptumAK@Optum.com
Provider Questions:
PHONE: (800) 225-8764
FAX: (844) 881-0959
EMAIL: akmedicaid@optum.com
Optum Case Management/Peer Support Referral
EMAIL: MedicaidHelpOptumAK@Optum.com
(Do not include PHI)
Optum Free Emotional Support Line:
(866) 342-6892
Optum Substance Use Treatment Helpline:
(855) 780-5955
National Suicide Prevention Hotline:
(800) 273-TALK (8255)
PROVIDER NEWSLETTER
Our goal is to support any provider in their journey.
Provider Relations is here to help you with all your questions regarding Behavioral Health and Alaska Medicaid. Have questions? Please contact Provider Relations at akmedicaid@optum.com.
Available Provider Newsletters
- April 2024, In Touch, the Alaska Medicaid Provider Quarterly Newsletter, Issue #5
- January 2024, In Touch, the Alaska Medicaid Provider Quarterly Newsletter, issue #4
- October 2023, In Touch, the Alaska Medicaid Provider Quarterly Newsletter, issue #3
- July 2023, In Touch, the Alaska Medicaid Provider Quarterly Newsletter, issue #2
- April 2023 In Touch, the Alaska Medicaid Provider Quarterly Newsletter, issue #1