Skip To Content
State of Alaska Department of Health and Social Services

Participant Questions:
PHONE: (800) 225-8764
8:00 am to 6:00 pm Alaska Time
Monday – Friday
EMAIL:
MedicaidHelpOptumAK@Optum.com

Provider Questions:
PHONE: (800) 225-8764
FAX: (844) 881-0959
EMAIL: akmedicaid@optum.com

Optum Free Emotional Support Line:
(866) 342-6892

Optum Substance Use Treatment Helpline:
(855) 780-5955

National Suicide Prevention Hotline:
(800) 273-TALK (8255)

Stay informed on COVID-19


Check the CDC website for COVID-19 updates at cdc.gov/coronavirus/2019-ncov
 


Check the DHSS website for COVID-19 updates at coronavirus.alaska.gov

Check the current Telehealth guidance at https://content.govdelivery.com/accounts/AKDHSS/bulletins/2825545
 

Check the COVID-19 Mental Health Resource Hub to help individuals and providers address their mental health needs at https://psychhub.com/covid-19/

Optum Alaska

One person, one family, one community at a time. Every individual and every family has a unique road to wellness, health, and hope. Every community has its own ways to support and assist the people who live there.

Optum manages outpatient behavioral health benefits for Alaska Medicaid participants. It is our commitment to help transform Alaska’s behavioral health outpatient system by focusing on helping people reach recovery in their own health journey.

By working collaboratively with the State of Alaska to implement the goals set forth by the State and to deliver quality, efficient and effective changes, we will achieve better outcomes for Alaskans and transform the behavioral health system.