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Participant Questions:
PHONE: (800) 225-8764
8:00 am to 6:00 pm Alaska Time
Monday – Friday
EMAIL:
MedicaidHelpOptumAK@Optum.com

Provider Questions:
PHONE: (800) 225-8764
FAX: (844) 881-0959
EMAIL: akmedicaid@optum.com

Optum Free Emotional Support Line:
(866) 342-6892

Optum Substance Use Treatment Helpline:
(855) 780-5955

National Suicide Prevention Hotline:
(800) 273-TALK (8255)

FOR COMMUNITY PARTNERS

We are dedicated to working in partnership with community stakeholders and providers to implement an accountable, outcomes-driven, recovery-centered system focused on improving participant care.

Optum is committed to collaborating with the State's regional health boards and Alaska communities to improve the overall behavioral health system to benefit participants.  As part of our engagement with the regional behavioral health boards, we provide quarterly updates and information for increased awareness on how Optum is meeting or exceeding our contract commitments to improve the system of care.

Consistent with our objective to provide relevant and transparent information to all stakeholders you can also find Statewide Reporting and performance metrics as provided to stakeholder partners.